What the Law Expected the Facility to Do for Your Family Member — and Whether the Wound Was 'Unavoidable'
Nursing homes certified for Medicare and Medicaid must meet the requirements of the federal regulations for long-term care facilities, explained more fully on our page on federal nursing home regulations. The quality-of-care rule, 42 C.F.R. § 483.25, opens with the principle that quality of care applies to all treatment and care provided to residents, and that the facility must ensure residents receive care in accordance with professional standards of practice, the resident's care plan and the resident's choices.
For skin integrity, subsection (b)(1) imposes two duties, both based on the facility's assessment of the resident:
- Prevention: the resident receives care, consistent with professional standards of practice, to prevent pressure ulcers, and does not develop pressure ulcers unless the individual's clinical condition demonstrates that they were unavoidable.
- Treatment: a resident who has pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing.
The word "unavoidable" is often misunderstood. It is not a blanket defense a facility can claim simply because a resident was elderly or ill. The regulation places the exception in the resident's clinical condition and ties the whole duty to an assessment and to professional standards of practice. The question is whether the record shows the wound could not have been prevented even though the facility assessed the resident and delivered care that met the standard. If the assessment was never done, or the care the standard calls for was not given, the "unavoidable" question looks very different.
For a family, this means a facility's statement that a wound "could not be helped" is a starting point, not an answer. If you are hearing that explanation, the natural next questions are whether an assessment was done, what it found and what care followed; a conversation with an attorney can help sort out whether the record supports the explanation.
MedlinePlus says pressure sores commonly form where bones are close to the skin, such as the ankles, back, elbows, heels and hips; that people who are bedridden, use a wheelchair or cannot change position are at risk; that pressure sores can cause serious infections, some of which are life-threatening; and that they can be a problem for people in nursing homes. It also notes that advanced sores are slow to heal. This page offers no medical advice; those descriptions explain why the law treats prevention and treatment as separate, continuing duties.