What the Facility Owed a Resident Under Federal Rules
If you are trying to judge whether a facility crossed a line, five federal provisions describe where that line sits. Each one addresses a different part of how a facility uses drugs.
The first is a protection your loved one holds directly. Under 42 C.F.R. § 483.12, a resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation, which "includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms." Paragraph (a)(2) requires the facility to ensure the resident is free from restraints imposed for discipline or convenience. When restraints are indicated, the facility "must use the least restrictive alternative for the least amount of time and document ongoing re-evaluation of the need for restraints." If that re-evaluation is missing from the record, the facility has no written account of why the restraint continued.
42 C.F.R. § 483.45 covers pharmacy services. Paragraph (d) requires that each resident's drug regimen be free from unnecessary drugs. Paragraph (e) sets rules for psychotropic drugs, which are medications that affect the mind, mood or behavior. Under paragraph (e), these drugs may be given only when necessary to treat a specific condition diagnosed and documented in the clinical record. Where no such diagnosis appears, a resident may be living with a drug's effects without the justification the rule requires.
The same protection appears in federal statute, not only in regulation. If your loved one lives in a Medicaid-certified facility, 42 U.S.C. § 1396r(c) requires the facility to protect the right to be free from "any physical or chemical restraints imposed for purposes of discipline or convenience and not required to treat the resident's medical symptoms." The statute allows restraints only to ensure the physical safety of the resident or other residents. They also require a physician's written order that specifies the duration and circumstances of use, except in emergency circumstances until such an order could reasonably be obtained. A missing order, outside an emergency, is a gap the family can see on paper.
The statute also says psychopharmacologic drugs may be given only on a physician's orders and only as part of a written plan of care designed to eliminate or modify the symptoms they are prescribed for. In addition, an independent, external consultant must review the appropriateness of each resident's drug plan at least once a year. The Medicare statute for skilled nursing facilities, 42 U.S.C. § 1395i-3(c), contains parallel language. When no review took place, no outside check confirmed the drug still made sense for the resident.
These rules bind facilities that take part in Medicare or Medicaid, so they apply nationwide to certified facilities. The wider framework is covered in federal nursing home regulations.